indane (iocl.com) gas customer care LPG Emergency Helpline: 1906
indane customer care 24 x 7 number 18002333555
To contact Indane Gas customer care in India, you can use the following methods:
1. Customer Care Number (Toll-Free):
1800-2333-555 - This toll-free number is available for general inquiries, complaints, and services related to Indane Gas.
2. IVRS (Interactive Voice Response System):
Indane Gas has a 24x7 IVRS-based system for booking refills. You can call your regional Indane Gas distributor's number and follow the prompts for booking refills or other services.
3. SMS Service:
You can register for services or book a cylinder refill via SMS.
Send REFILL to your specific Indane number or check their website for details on how to use SMS booking services.
4. Online Support:
You can visit the official Indane Gas website for various services like:
Refill bookings
Tracking orders
Registering complaints or feedback
Website: https://indane.co.in
5. Indane Gas Mobile App:
The Indane Gas App is available for Android and iOS, where customers can:
Book LPG refills
Check delivery status
Update personal details
Manage their gas connections
6. Email Support:
Customers can also send emails for assistance or complaints at:
customersupport@indianoil.in
7. Grievance Redressal:
For any complaints or escalations, you can visit the grievance redressal section on the official Indane Gas website or call the toll-free number mentioned above.
These services ensure that Indane customers can easily manage their LPG connection and receive support whenever needed.
Indane Gas is one of the largest and most popular LPG (Liquefied Petroleum Gas) providers in India. It is a subsidiary of Indian Oil Corporation (IOC), the country's largest oil company. Indane Gas serves millions of households across India, providing LPG for domestic, commercial, and industrial use.
Here’s an overview of the services and key offerings of Indane Gas:
1. Domestic LPG Services
Indane Gas is widely used for domestic cooking purposes in Indian households. Consumers can apply for a new connection, book cylinder refills, and manage their accounts both online and offline.
New Connection: Customers can apply for a new LPG connection through the Indane Gas website or by visiting a local distributor.
Refill Booking: Users can book gas refills through various platforms such as the Indane mobile app, SMS, IVRS, or via the distributor’s office.
Online Services: Indane Gas offers an online portal for managing customer details, booking refills, checking delivery status, and making payments.
2. Commercial LPG Services
Indane Gas offers large-sized LPG cylinders for use in commercial establishments such as hotels, restaurants, and canteens. The cylinders are designed to meet higher consumption demands for cooking and heating.
3. Industrial LPG Services
Indane Gas also provides LPG to industries that use it as a clean and efficient fuel source for manufacturing and other industrial processes. Its high calorific value makes it ideal for industrial applications.
4. Indane LPG Piped Gas
In certain cities and regions, Indane Gas offers piped LPG services to both residential and commercial customers. This service ensures continuous supply without the need for physical cylinders.
5. Pradhan Mantri Ujjwala Yojana (PMUY)
Indane Gas is a key partner in the government’s Pradhan Mantri Ujjwala Yojana (PMUY), which aims to provide subsidized LPG connections to families below the poverty line. The scheme was introduced to promote clean cooking fuel in rural areas and reduce reliance on harmful solid fuels.
6. e-SV (Electronic Subscription Voucher)
Indane provides an e-SV system, which is a digital subscription voucher for new connections. This voucher contains details about the customer’s LPG connection and is provided in electronic form for easier access and transparency.
7. LPG Safety Measures
Indane Gas places a significant emphasis on LPG safety and conducts awareness campaigns on the safe handling of cylinders. They regularly conduct workshops and provide educational material on using LPG safely.
Suraksha Hose: Indane supplies a special hose that connects the gas cylinder to the stove, ensuring safety and durability.
Gas Leak Detector: Indane encourages the use of gas leak detectors to alert users of any possible gas leaks.
8. Customer Convenience and Support
Indane Gas provides various services to ensure customer convenience, including:
IVRS (Interactive Voice Response System): A 24x7 system for gas refill booking and complaints.
Mobile App: Customers can use the Indane Gas App for booking refills, tracking cylinders, and managing account details.
Emergency Helpline: A dedicated helpline for emergency situations like gas leaks.
9. LPG Insurance Coverage
All Indane Gas customers are provided with an insurance policy in case of accidents related to LPG usage. This includes coverage for property damage and personal accidents.
10. Portability of LPG Connection
Indane Gas allows consumers to transfer their connection if they move to a different location within India. The process is simple and can be initiated through the Indane Gas online portal or by visiting a nearby distributor.
11. Grievance Redressal
Indane Gas has a robust grievance redressal mechanism. Customers can register their complaints through toll-free numbers, email, or the online portal. The system ensures timely resolution of grievances related to service quality or product delivery.
12. Digital Payment Options
Indane Gas provides multiple digital payment options for customers to pay for their cylinder refills, such as UPI, credit/debit cards, net banking, and wallets. This enhances convenience and promotes cashless transactions.
13. Environmental Benefits
LPG is a clean-burning fuel, producing less carbon dioxide and other harmful emissions compared to traditional cooking fuels like wood and kerosene. Indane Gas promotes environmental sustainability through the widespread use of LPG as a clean energy source.
By consistently providing efficient services and focusing on customer satisfaction, Indane Gas has become a trusted name in India’s LPG market.
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